Your Privacy Matters

This Privacy Policy explains how information may be collected, used, stored and protected when you use our platform and services.

LAST UPDATED 19 August 2026
01

Introduction

We respect your privacy and are committed to protecting information associated with your account. This Privacy Policy describes how we handle information when you register, access or use our platform.

02

Information We Collect

Depending on how you use the platform, we may collect information required to create and maintain your account, process transactions, provide support and maintain platform security.

Personal Information

Name, mobile number, email address, city, state, address and other information provided during registration or profile updates.

Payment Information

Information required to identify payments, withdrawals, UPI details, transaction references and cryptocurrency wallet addresses.

Device & Technical Information

Device type, browser information, IP address, operating system, approximate usage information and technical logs may be collected for security and service improvement.

03

How We Use Information

Information may be used for the following legitimate purposes:

  • Creating and managing your account.
  • Processing and recording transactions.
  • Processing withdrawal requests.
  • Verifying account and transaction information.
  • Providing customer support.
  • Detecting fraud, abuse and unauthorized activity.
  • Improving the platform and user experience.
  • Complying with applicable legal requirements.
04

Account Information

You are responsible for ensuring that the information associated with your account remains accurate and up to date. You may update eligible profile and withdrawal information through the available account settings.

05

Payment & Transaction Data

When you provide payment or transaction information, such information may be recorded for transaction verification, account reconciliation, dispute handling, fraud prevention and regulatory or legal requirements.

Never share your password, OTP, private key, seed phrase or other confidential wallet credentials with anyone, including platform support personnel.

06

Cryptocurrency Wallet Information

If you use cryptocurrency-related features, we may store wallet addresses and associated transaction information necessary to process or verify transactions.

  • Wallet addresses may be stored for withdrawal processing.
  • Transaction IDs may be retained for transaction verification.
  • Blockchain transaction information may also be publicly visible on the applicable blockchain network.
07

Cookies & Similar Technologies

The platform may use cookies, local storage and similar technologies to maintain login sessions, remember preferences, improve functionality and help maintain platform security.

08

Information Sharing

We do not intend to sell your personal information. Information may be shared with service providers, payment processors, technical providers, professional advisers or authorities where reasonably necessary to operate the platform, protect users, prevent fraud or comply with applicable law.

09

Data Security

We use reasonable administrative, technical and organizational measures designed to protect information against unauthorized access, misuse, alteration, disclosure or destruction.

No internet-based service can guarantee absolute security. You should also take reasonable steps to protect your account and device.

10

Data Retention

Information may be retained for as long as reasonably necessary to provide services, maintain transaction records, resolve disputes, prevent fraud, enforce agreements and comply with applicable legal or regulatory obligations.

11

Your Choices

Depending on the information and applicable law, you may have rights or choices relating to your personal information.

  • Request correction of inaccurate information.
  • Update available account information.
  • Request information about how your personal information is processed.
  • Contact support regarding privacy questions or concerns.
12

Children's Privacy

The platform is not intended for individuals who are not legally permitted to use the applicable services. We do not knowingly collect personal information from children where such collection is prohibited by law.

13

Third-Party Services

The platform may use third-party services such as payment processors, hosting providers, analytics services, communication services or blockchain networks. These services may process information according to their own privacy policies and terms.

14

External Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices, content or security of external websites. You should review the privacy policy of each external service you use.

15

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or privacy practices. The updated version will be published on the platform with a revised effective date.

16

Contact Us

If you have questions, requests or concerns regarding this Privacy Policy or the handling of your information, please contact the platform support team through the available support channels.

Your Information Is Important

We aim to handle your information responsibly and use it only for legitimate platform, security, transaction and service purposes described in this Privacy Policy.