We respect your privacy and are committed
to protecting information associated with
your account. This Privacy Policy describes
how we handle information when you register,
access or use our platform.
02
Information We Collect
Depending on how you use the platform, we
may collect information required to create
and maintain your account, process
transactions, provide support and maintain
platform security.
Personal Information
Name, mobile number, email address,
city, state, address and other
information provided during
registration or profile updates.
Payment Information
Information required to identify
payments, withdrawals, UPI details,
transaction references and
cryptocurrency wallet addresses.
Device & Technical Information
Device type, browser information,
IP address, operating system,
approximate usage information and
technical logs may be collected for
security and service improvement.
03
How We Use Information
Information may be used for the following
legitimate purposes:
- Creating and managing your account.
- Processing and recording transactions.
- Processing withdrawal requests.
- Verifying account and transaction
information.
- Providing customer support.
- Detecting fraud, abuse and unauthorized
activity.
- Improving the platform and user experience.
- Complying with applicable legal
requirements.
You are responsible for ensuring that the
information associated with your account
remains accurate and up to date. You may
update eligible profile and withdrawal
information through the available account
settings.
05
Payment & Transaction Data
When you provide payment or transaction
information, such information may be
recorded for transaction verification,
account reconciliation, dispute handling,
fraud prevention and regulatory or legal
requirements.
Never share your password, OTP, private
key, seed phrase or other confidential
wallet credentials with anyone,
including platform support personnel.
06
Cryptocurrency Wallet Information
If you use cryptocurrency-related features,
we may store wallet addresses and associated
transaction information necessary to process
or verify transactions.
- Wallet addresses may be stored for
withdrawal processing.
- Transaction IDs may be retained for
transaction verification.
- Blockchain transaction information
may also be publicly visible on the
applicable blockchain network.
07
Cookies & Similar Technologies
The platform may use cookies, local storage
and similar technologies to maintain login
sessions, remember preferences, improve
functionality and help maintain platform
security.
We do not intend to sell your personal
information. Information may be shared with
service providers, payment processors,
technical providers, professional advisers
or authorities where reasonably necessary
to operate the platform, protect users,
prevent fraud or comply with applicable law.
We use reasonable administrative, technical
and organizational measures designed to
protect information against unauthorized
access, misuse, alteration, disclosure or
destruction.
No internet-based service can guarantee
absolute security. You should also take
reasonable steps to protect your account
and device.
Information may be retained for as long as
reasonably necessary to provide services,
maintain transaction records, resolve
disputes, prevent fraud, enforce agreements
and comply with applicable legal or
regulatory obligations.
Depending on the information and applicable
law, you may have rights or choices relating
to your personal information.
- Request correction of inaccurate
information.
- Update available account information.
- Request information about how your
personal information is processed.
- Contact support regarding privacy
questions or concerns.
The platform is not intended for individuals
who are not legally permitted to use the
applicable services. We do not knowingly
collect personal information from children
where such collection is prohibited by law.
The platform may use third-party services
such as payment processors, hosting
providers, analytics services, communication
services or blockchain networks. These
services may process information according
to their own privacy policies and terms.
Our platform may contain links to third-party
websites or services. We are not responsible
for the privacy practices, content or security
of external websites. You should review the
privacy policy of each external service you
use.
We may update this Privacy Policy from time
to time to reflect changes in our services,
technology, legal requirements or privacy
practices. The updated version will be
published on the platform with a revised
effective date.
If you have questions, requests or concerns
regarding this Privacy Policy or the handling
of your information, please contact the
platform support team through the available
support channels.